In today’s world no company can afford to ignore the customers. Increased competition demands organizations to maintain a relationship with the customer through multiple service channels – like offline channels and electronic chseo in urduannels.

Today virtually every person carrying mobile phones, mobile channel is the best medium to engage the customer and in the process improve the customer retention.

Why use SMS over voice

SMS has gained acceptability as the preferred mode of customer service because it has two-way capabilities; it is fast and cheap and is less time and resource consuming for the service staff.

SMS offers the following advantages as a channel of customer service:

• Instant: No delay even if phone is busy/switched-off
• Automated: Automatic relay of critical information
• Two-way: Instant processing of customer queries
• Targeted: Specific message can be conveyed based on the consumer profile
• Cost: Significantly cheaper than other medium
• Anywhere/Anytime: Mobile is always in the pocket
• Personal: Highly effective as communication to an individual

Bulk SMS

we are providing 4 routes of bulk sms:

1) Normal sms (Route): this route is used for marketing and promotional purpose. Messages will not be delivered on the DND Numbers. Delivery timing 0-10 minutes.

1) Normal sms (Route): this route is used for marketing and promotional purpose. Messages will not be delivered on the DND Numbers. Delivery timing 0-10 minutes.

3) Marketing sms: this route is used for marketing and promotional purpose. Messages will not be delivered on the DND Numbers. Delivery timing 0-2 hours. Only difference is in the timing in these three above routes.

4) Transactional sms: This route is used for sending information only. no marketing activity is allowed. Messages will be delivered on the DND numbers also. delivery timing: 0-3 seconds.

PRICES OF BULK SMS (USER PRICE):

Bulk SMS (Normal, Priority, Marketing, Transactional Routes)

Quantity	Priority	Normal	Marketing	Transactional
Below 50,000	28	27	23	24
50,000 – 99,999	27	25	21	22
1,00,000 – 2,99,999	25	23	19	21
3,00,000 – 4,99,999	22	20	18	20
5 Lakh or above	20	18	17	18

PRICES OF BULK SMS (RESELLER PRICE):

Reseller Account Set Up Charges

Service	No Resellers	First Level	Unlimited
Bulk SMS	Free	Rs 500	Rs 850
Voice Call	Free	Rs 500	Rs 950
2 Way Messaging	Free	Rs 500	Rs 750
Smart 2Way Messaging	Rs 1000	Rs 1500	Rs 2500
Missed Call Service	Free	Rs 500	Rs 750
Click 2 Call API	Rs 3000	Rs 4000	Rs 5000
6 Service Bundle	Rs 3500	Rs 6500	Rs. 10,000

No Resellers: Your customer cant appoint any resellers under them.

First Level: Your customer can appoint only one level of resellers, their reseller further can't make any resellers.

Unlimited: Your customer can appoint unlimited resellers under them further their resellers can also appoint any number of resellers upto any level.

Terms & Conditions

• Set Up Charges are only one time and non-refundable
• For activating Missed Call Service you have to Host Dedicated GSM SIM
• Domain/Sub Domain is required to activate Reseller Account
• Above rate are subjected to change as per Company rules
• Prices are inclusive of all Service Taxes

Bulk SMS (Normal, Priority, Marketing, Transactional Routes)

Quantity	Priority	Normal	Marketing	Transactional
Below 50,000	27	25	20	23
50,000 – 99,999	26	24	19	21
1,00,000 – 2,99,999	25	23	18	19
3,00,000 – 4,99,999	20	18	17	17
5 Lakh or above	18	17	16	16

Quantity	Priority	Normal	Marketing	Transactional
Below 50,000	27	25	20	23
50,000 – 99,999	26	24	19	21
1,00,000 – 2,99,999	25	23	18	19
3,00,000 – 4,99,999	20	18	17	17
5 Lakh or above	18	17	16	16

Terms & Conditions

• Above rate are subjected to change as per TRAI or our Company rules
• Sender ID’s are available only on Transactional Route.
• Sender ID’s are subjected to approval and should have 6 characters long & should be Alphabets.
• Only 9.10 am to 8.45 pm SMS delivery on all routes except “Transactional”
• SMS will not be delivered to DND Numbers except on “Transactional Route”
• Prices are inclusive of all Service Taxes (12.36%) & all IUC Charges
• Please refer the terms for allocating “Transactional Route”
• Connectivity Types : SMPP/API/ODBC/Web Panel – Custom*

Through bulk voice calls you can send voice message, where you can promote and give information about your institute. But these voice calls will not be delivered on the DND numbers.

Bulk Voice Broadcasting

Quantity	Answered Calls
1000	95 Ps
5000	80 Ps
10,000	75 Ps
25,000	70 Ps
50,000	65 Ps
1 Lakh or Above	60 Ps

Terms & Conditions

• Above rate are subjected to change as per TRAI or our Company rules
• Only 9.10 am to 8.50 pm Voice Call Broadcasting
• Voice call will not be broadcasted to DND Numbers.
• Prices are inclusive of all Service Taxes
• Validity of Credits is unlimited.
• 1 Credit = 30 Seconds
• 2 seconds will be for processing the call

MISSED CALL SERVICES:

Missed call services is that, where if anybody call on a specific number, displaying on your companies website, the call will automatically be disconnected after one ring. and the caller information will be saved in your panel, like the mobile number, location, operator, and the timing of call. this service is basically used for lead generation.

The information about the caller will be saved in your panel and you can get back to that caller and ask about his requirement, whenever you want.

For activating this Service we need a Normal GSM SIM, of your choice, you have to send that SIM to us, and we will host that SIM from our end. Once the SIM is HOSTED you will be able to find the data of teh caller in your panel.